Terms and Conditions

If you are not completely satisfied with your purchase, we’re here to help and assist you to resolve any issues immediately.

Cancellations

We are happy to cancel any order you may have placed with us providing it hasn’t already been ordered with our supplier in Dubai.

There will be a £500 cancellation fee.

General returns

You have 4 days to return any order from the date you received it. You can return for any reason.

To be eligible for a return, the order must be in the original packaging and in the same condition that the courier delivered. You will be liable for the costs of returning the order if there’s nothing wrong with it.

Payment & Security

We offer SECURE online payments via CREDIT or DEBIT CARDS WITH STRIPE. When you are directed to the actual payment screen there must be a green padlock or security symbol in your address bar confirming the credit card/debit details you enter are only being transferred to the payment provider themselves, this ensures your vital details are encrypted and you can be confident they’re safe. We take payments through STRIPE, one of the UK’s leading and most trusted online payment processors.

STRIPE is safe, secure & trusted and you can pay with all major credit/debit cards

We can also accept payments by online Bank Transfer.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Contact us

If you have any questions regarding returns, refunds and cancellations, please call us on 07842 585170 or e-mail us at info@azzuria.world